{"code":0,"textCode":"","message":"Successfully","data":{"slug":"kyc-policy","name":"all - KYC Policy","url":"https:\/\/spingranny.com\/kyc-policy","metaTitle":"KYC Policy","metaDescription":"KYC Policy","content":"\u003Ch1 dir=\u0022ltr\u0022\u003EKYC POLICY\u003C\/h1\u003E\u003Cp dir=\u0022ltr\u0022\u003EThe Company adheres to and complies with \u201cKnow your customer\u201d principles, which aim to prevent financial crime and money laundering through client identification and due diligence.\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003EThe Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user at \u003Ca href=\u0022https:\/\/spingranny.com\/\u0022\u003Espingranny.com\u003C\/a\u003E. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003EWe take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003ESDD \u2014 simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003ECDD \u2014 customer due diligence is the standard for due diligence checks, used in most cases for verification and identification\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003EEDD \u2014 enhanced due diligence is used for high-risk customers, large transactions or special cases.\u003C\/p\u003E\u003Col\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00221\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EDOCUMENTS\u0026nbsp;\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Cp dir=\u0022ltr\u0022\u003EBelow you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:\u003C\/p\u003E\u003Col\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EThe minimum identification data set includes:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Efull name;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edate of birth;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Epermanent residence address;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eidentification number;\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00222\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EThe actual identification documents are:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eactual passport\/ID card;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edocument confirming the client\u0027s permanent residence address at the given time (utility bill, bank account statement status, etc.) not older than 6 months.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00223\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EAdditional identification documents are:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eadditional national identity card (driver\u0027s license, military ID, etc.);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Ephotos of a user with an open passport against the background of his face (readable);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Ebank card front photo (5 first and 4 last digits, owner\u0027s name, and expiry date, readable);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eother documents requested by the Company.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00224\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EThe documents provided might not be approved for the following reasons:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eaddress\/name on documents do not match with account name\/address;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eillegible documents or copies;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edamaged documents;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edocuments not confirming the user\u0027s age, name, or other required information;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eunreadable documents;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Enot acceptable documents (for example, a user sends a copy of a document that is not on the accepted documents for ID verification or a copy of mail envelope instead of an actual utility bill);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eany other reasons employees or contractors of the Company shall deem appropriate.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00225\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EOnce Documents are uploaded, the user will get a \u201cTemporarily Approved\u201d Status and the documents will now be on our side. The \u201cKYC Team\u201d will have 24 hours to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status);\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EUsers with \u201cTemporarily Approved\u201d Status can normally use the platform but their right to complete any withdrawals is limited.\u0026nbsp;\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EUpon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user.\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EIn the event, the user fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EIf a user has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the user to see if the amount withdrawn is a result of proper activity in the platform.\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EUnder no circumstances may a user transfer funds directly to another user.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E","componentList":[{"componentId":"2201512664664391612","type":"component-text-block","data":{"preview":"\u003Ch1 dir=\u0022ltr\u0022\u003EKYC POLICY\u003C\/h1\u003E\u003Cp dir=\u0022ltr\u0022\u003EThe Company adheres to and complies with \u201cKnow your customer\u201d principles, which aim to prevent financial crime and money laundering through client identification and due diligence.\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003EThe Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user at \u003Ca href=\u0022https:\/\/spingranny.com\/\u0022\u003Espingranny.com\u003C\/a\u003E. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003EWe take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003ESDD \u2014 simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003ECDD \u2014 customer due diligence is the standard for due diligence checks, used in most cases for verification and identification\u003C\/p\u003E\u003Cp dir=\u0022ltr\u0022\u003EEDD \u2014 enhanced due diligence is used for high-risk customers, large transactions or special cases.\u003C\/p\u003E\u003Col\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00221\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EDOCUMENTS\u0026nbsp;\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Cp dir=\u0022ltr\u0022\u003EBelow you can find different types of documents and information that can be requested from your side (Documents) depending on the screening type indicated above:\u003C\/p\u003E\u003Col\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EThe minimum identification data set includes:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Efull name;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edate of birth;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Epermanent residence address;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eidentification number;\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00222\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EThe actual identification documents are:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eactual passport\/ID card;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edocument confirming the client\u0027s permanent residence address at the given time (utility bill, bank account statement status, etc.) not older than 6 months.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00223\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EAdditional identification documents are:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eadditional national identity card (driver\u0027s license, military ID, etc.);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Ephotos of a user with an open passport against the background of his face (readable);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Ebank card front photo (5 first and 4 last digits, owner\u0027s name, and expiry date, readable);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eother documents requested by the Company.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00224\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EThe documents provided might not be approved for the following reasons:\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col style=\u0022list-style-type: lower-alpha;\u0022\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eaddress\/name on documents do not match with account name\/address;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eillegible documents or copies;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edamaged documents;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Edocuments not confirming the user\u0027s age, name, or other required information;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eunreadable documents;\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Enot acceptable documents (for example, a user sends a copy of a document that is not on the accepted documents for ID verification or a copy of mail envelope instead of an actual utility bill);\u003C\/p\u003E\u003C\/li\u003E\u003Cli\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003Eany other reasons employees or contractors of the Company shall deem appropriate.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E\u003Col start=\u00225\u0022\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EOnce Documents are uploaded, the user will get a \u201cTemporarily Approved\u201d Status and the documents will now be on our side. The \u201cKYC Team\u201d will have 24 hours to go over them and email the user about the outcome: (1) Approved; (2) Rejected; (3) More information needed (with no further change in Status);\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EUsers with \u201cTemporarily Approved\u201d Status can normally use the platform but their right to complete any withdrawals is limited.\u0026nbsp;\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EUpon the results of the Documents analysis, the Company makes a final decision. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user.\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EIn the event, the user fails to pass a KYC check successfully, then he cannot make additional deposits or withdrawals of any amount.\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EIf a user has passed the KYC process successfully then prior to any withdrawal, there is a detailed algorithmic and manual check on the activity and balance of the user to see if the amount withdrawn is a result of proper activity in the platform.\u003C\/p\u003E\u003C\/li\u003E\u003Cli dir=\u0022ltr\u0022 aria-level=\u00222\u0022\u003E\u003Cp dir=\u0022ltr\u0022 role=\u0022presentation\u0022\u003EUnder no circumstances may a user transfer funds directly to another user.\u003C\/p\u003E\u003C\/li\u003E\u003C\/ol\u003E"}}],"category":"static_page","customCss":null,"landingType":null}}